Privacy Policy
Introduction
Welcome to DaHermit CoachAlliance , a digital platform operated by AnZ ("we," "our," or "us"), located at 1 Main Street, Elmsford, NY 10523, USA.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our applications and services, including:
- Coach Enrollment & Registration Application
- Member Application
- Coach Portal (Approved Coaches Application)
Together, these are referred to as the "DaHermit CoachAlliance " or "The 🎥 Live 🎙️ Coaching Platform."
Information We Collect
We collect different types of information depending on your role and the application you use.
- Personal Information: Full name, phone number and email. Address is optional.
- Professional Information: Qualifications, certifications, resume/CV, areas of expertise
- Identity Verification Data: Government-issued ID or documents for verification purposes only. We do not store this document permanently.
- Profile Media: Profile photo, professional description
- Account Information: User's email. Passwords are not stored when users use OAuth Provider (like Google or LinkedIn) or MagicLink for secure authentication.
- Account Information: Name, email and profile preferences
- Session Data: Coaching session schedules, feedback, communication logs
- Payment Information: Payment details processed securely by third-party providers. We do not store any credit anz-card or bank information.
- Session Management Data: Calendar availability, session recordings, session summaries
- Payment and Earnings Data: We use third-party payment processors to handle all payment transactions. We do not store any sensitive payment information.
- Interaction Data: Messaging, calls, and coaching activity logs
How We Use Your Information
- Process and manage account registrations
- Verify coach credentials and identity
- Connect members with coaches
- Process secure payments through third-party services
- Provide and maintain platform performance
- Communicate updates and notifications
- Comply with legal obligations
- Improve security measures
Security of Your Information
Encryption
HTTPS/TLS in transit and at rest
Access Control
Role-based access management
Audits
Regular security reviews
Data Sharing and Third Parties
| Purpose | Third Party | Data Shared | Notes |
|---|---|---|---|
| Cloud Hosting | Amazon Web Services | User data, files, logs | Secure global infrastructure |
| Video Conferencing | Jitsi | Live video session data | Temporary processing only |
| Payments | PayPal, Stripe, Square, and Authorize.net | Payment data | No full anz-card details stored |
| Identity Verification | Trusted ID providers | Verification documents | Compliance and approval only |
International Data Transfers
Your data may be processed globally using AWS's secure infrastructure with appropriate safeguards under applicable laws.
Data Retention
We retain information only as long as necessary for service provision and legal compliance. Account closure triggers data deletion within reasonable timeframes.
Your Rights and Choices
Depending on your location, you may have the following rights:
Need Help?
Feel free to contact us on using any of these email addresses that suit you best! Our team is excited to help you out.